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FAQ

What can we help you find?

Sizing

What sizes does TESLASUIT come in?

TESLASUIT comes in standard sizes both for men and women: extra small, small, medium, large, extra large, double extra large.

How to measure myself and choose the right suit size?

To get the best fit, please consult our Size Chart:

What sizes does TESLAGLOVE come in?

One-size-fits-all gloves with adjustable finger pads are designed to conform to all shapes and sizes.

Shipping

What are the suit package dimensions and weight?

Secondary package
L x W x H: 60cm x 40cm x 15cm / 23.6 inches x 15.7 inches x 5.9 inches

Weight: about 9.5 kg /19.5 lbs (depends on the suit’s size and height).

Do you ship worldwide?

We do offer international shipping. The goods are shipped from our warehouse in the Netherlands.

What shipping carriers do you use?

To ensure you receive the best service for your location, we use a range of different freight providers including FedEx, TNT, DHL, UPS, etc.

How much does shipping cost?

Shipping cost varies depending on destination country, delivery time, and package weight. We ship from our warehouse in the Netherlands. Please note that shipping costs are not included in the product price and incurred by the Customer.

Do I have to pay extra for international shipping?

Shipping internationally may require the customer to pay taxes and duties, depending on the value of the shipment and country regulations.

Ordering

Can I order a custom-made glove?

Please contact our sales team and we’ll see what we can do to help you.

How can I place an order?

To place an order, please complete the form and one of our sales managers will contact you shortly.

Do you have order minimums?

No, you can order 1 item.

Can I order the suit size not available in the Size Chart?

If you do not see the size you are looking for, the suit is most likely not offered in that size. Please contact our sales team and we’ll see what we can do to help you.

Can I order only a jacket or trousers?

Please contact our sales team to discuss your needs in further detail.

Can I order a custom-made suit?

Please contact our sales team and we’ll see what we can do to help you.

Price & Methods of payment

How much does the suit cost?

The price of the suit starts from $8,500 (Developer Kit with no biometry). The suit with a full set of systems, haptic feedback, motion capture, and biometry, costs $12,999

How much does the glove cost?

Please contact our sales team for pricing details.

How can I get a quote?

To request a quote, please complete the form. One of our sales managers will contact you shortly to discuss your requirements in further detail.

What payment methods do you accept?

Payment is possible by credit card or wire transfer.

Miscellaneous

Are there any medical contraindications for working with the suit?

  • Any acute medical conditions, including but not limited to infections, post-surgery rehabilitation, skin traumas, recent injuries, strokes, concussions, tattoos etc.
  • Hypersensitivity to the suit materials
  • Arrhythmia of any nature and type
  • Pacemakers, insulin pumps, other implantable electronic devices
  • Coagulopathy, haemophilia
  • Dermatitis and eczema
  • Oncological diseases
  • Epilepsy and seizures of any nature
  • Pregnancy